WISPER TAILWIND Comfort Crossbar Electric Bike - Top Speed 15.5mph | 50-70mi Range | 250W Power
WISPER TAILWIND Comfort Crossbar Electric Bike - Top Speed 15.5mph | 50-70mi Range | 250W Power
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DELIVERY & SHIPPING
DELIVERY & SHIPPING
THIS SHIPPING POLICY IS EXCLUSIVELY FOR UK ORDERS.
Welcome to our online store! Here at Top Dog Bikes, we're committed to providing you with a seamless shopping experience, which includes clear and transparent shipping policies. Please take a moment to review our shipping guidelines.
Upon placing an order, you will receive updates on its status and shipping details, along with the tracking number (via email) once the order has been dispatched.
Regarding the delivery service zone:
Currently, our delivery services are only available for locations within the UK.
Orders to mainland UK are typically processed within 1-2 working days and delivered within 3-5 working days. However, delivery may take longer for items that require customisation or White Glove Delivery service. For specific details, please refer to the estimated processing and delivery times listed on the relevant product page.
For UK destinations outside mainland UK, additional charges and longer delivery times may apply.
Orders are not shipped or delivered on weekends or public holidays.
In the event of a high order volume, shipments may experience delays of a few days. Please allow for extra transit time. If there is a significant delay in processing your order, we will notify you via email or phone.
Shipping Rates & Delivery Estimates
Shipping costs for your order will be calculated and displayed during checkout.
Please note that we only deliver to addresses within the United Kingdom.
Occasional delivery delays may occur.
Shipment to P.O. Boxes or APO/FPO Addresses
Top Dog Bikes ship only to physical addresses within the UK.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation Email containing your tracking number(s). The tracking information will become active within 24 hours.
Customs, Duties, and Taxes
Top Dog Bikes are not responsible for any customs duties or taxes applied to your order. Any fees incurred during or after shipping (such as tariffs or taxes) are the responsibility of the customer.
Damages
We kindly ask that you carefully inspect all items upon delivery, even if you don't intend to use them right away. If you notice any damage, please email clear photos and/or videos to info@topdogbikes.com within 48 hours of receiving your order. This will allow us to assess the situation and advise you on the next steps.
Please retain all packaging materials and damaged items before filing a claim.
Further Inquiries
If you have any additional questions regarding this Shipping Policy, please use our contact page or email our customer service team at info@topdogbikes.com.
UK ELECTRIC VEHICLE GUIDE
UK ELECTRIC VEHICLE GUIDE
Legal Notice: E-Bike and E-Scooter Use in the UK
We appreciate you considering purchasing an e-bike or e-scooter from Top Dog Bikes. It is important to be aware of the legal requirements in the UK to ensure both safety and compliance with the law.
E-Bikes (Electrically Assisted Pedal Cycles, or EAPCs)
Key Legal Points:
Classification as an EAPC:
- The bike must have pedals that can be used to propel it.
- The motor must not exceed a maximum power output of 250 watts.
- The motor should not provide assistance once the bike reaches 15.5 mph (25 km/h).
Riding Requirements:
- Riders must be at least 14 years old.
- No license, insurance, or vehicle tax is required.
Where You Can Ride:
- EAPCs are permitted on cycle paths, and any area where regular bicycles are allowed.
- They cannot be used on pavements or pedestrian-only zones.
EAPC Identification:
Your e-bike must display either the manufacturer's name and power output or a sticker showing compliance with EAPC regulations.
E-Scooters
Key Legal Points:
Privately Owned E-Scooters:
- It is illegal to use privately owned e-scooters on public roads, pavements, cycle lanes, or pedestrian areas.
- They may only be used on private land with the landowner's permission.
Rental E-Scooters:
The UK government is running e-scooter rental trials in select locations.
- Riders must: Be at least 16 years old.
- Hold a provisional driving licence.
- Follow local regulations on where e-scooters can be ridden (typically cycle lanes and roads).
- Rental e-scooters are insured by the operator.
Helmets and Safety:
- While wearing a helmet is recommended, it is not a legal requirement.
- Riders must adhere to local speed limits and safety guidelines.
Penalties for Non-Compliance
Using a privately owned e-scooter in restricted areas or riding an e-bike that does not meet EAPC standards may result in:
- Fixed penalty notices.
- Points added to your driving licence.
- Fines for operating an uninsured or unlicensed vehicle.
Future Developments
The UK government is currently considering updates to legislation regarding e-scooters and other personal electric transport devices. We recommend staying informed about any changes that could affect your ability to ride legally.
Stay Informed and Ride Safely
We are committed to ensuring you can fully enjoy your e-bike or e-scooter purchase while remaining compliant with UK laws. If you have any questions or need further clarification, please do not hesitate to contact us.
Disclaimer: This notice is for general informational purposes only and does not constitute legal advice. Laws and regulations may vary by location, and it is your responsibility to ensure compliance with all applicable laws.
CONTACT US
Phone: 01823 778 189
Email: info@topdogbikes.com
For any questions, feel free to reach out to us. Top Dog Bikes guarantees a response to all inquiries or special requests within 24 hours.
Phone and Live Chat Support:
Available Monday to Sunday: 8 AM - 8 PM (UK time).
The Wisper Tailwind Comfort Crossbar Electric Bike is designed to elevate your cycling experience with a blend of power, performance, and everyday comfort. Featuring a robust motor, long-lasting battery options, and top-tier components, the Tailwind ensures every ride is smooth, efficient, and enjoyable.
Unmatched Power & Control
At the heart of the Tailwind is a 250W hi-torque brushless motor that delivers powerful, efficient performance. Capable of speeds beyond 15.5mph, the motor offers minimal drag for a smooth ride. The bike includes a thumb throttle with two speed modes:
- 4mph (6km/h) for easy walking assistance.
- 15.5mph (25km/h) when pedalling for a power boost.
This e-bike standard comes with a 250W motor and top speeds of 15.5mph (25km/h), in compliance with UK and EU regulations. For more information on electric bike Laws in the UK click here
For those seeking ultimate control, a full-throttle upgrade is available, allowing you to achieve higher speeds without pedalling (see details on legality and certification below).
Extended Battery Range
Choose from two battery options to suit your riding needs:
- 360Wh Slimline Battery: Up to 50 miles (80km) on a single charge.
- 540Wh Long-Range Battery: Extended range of up to 70 miles (110km).
Both batteries are lithium-ion and provide reliable, consistent power. Please note that using the throttle-only function may reduce the range by up to 30%, so pedalling where possible is recommended for optimal battery performance.
Smart Display & Intuitive Controls
Take control of your ride with the Wisper backlit LCD display and easy-to-use remote controls. Track your speed, power level, battery status, and more — all at your fingertips.
Built for Durability & Comfort
The Tailwind is designed with a lightweight yet strong Wisper Tailwind 6061 alloy frame, offering durability, stability, and comfort. Key features include:
- Custom-butted tubing for a robust yet lightweight frame.
- Tapered headtube and internal cable routing for a sleek, modern look.
- Replaceable hanger for easy maintenance.
Premium Components for a Smooth Ride
- Alloy Twin Blade Fork: Absorbs shocks and improves ride stability.
- Mudguards: Custom aluminium guards keep you protected from splashes and debris.
- Shimano Alivio 9-Speed Drivetrain: Seamless gear changes with a rapid-fire shifter for precise control.
- KMC X9 Rust-Resistant Chain: Built to last, even in tough conditions.
- Hydraulic Disc Brakes: Experience powerful, responsive stopping in all weather conditions.
Safety & Visibility
Stay visible and safe on every ride with front and rear lights powered directly by the bike’s battery. The super-bright alloy front light and rack-mounted rear light ensure you're seen day or night.
Ride in Comfort
The Tailwind is designed with rider comfort in mind:
- Wisper Comfort Saddle: Plush support for long journeys.
- Ergonomic Handlebars: Reduce strain on your wrists and hands.
- Alloy Wheels & Puncture-Resistant Tyres: Ride with confidence on durable 27.5” x 2.2” Kenda tyres.
- Rear Rack: Made from lightweight aluminium, it holds up to 15kg and includes a cable tidy for convenience.
Optional Full Throttle Upgrade (+£200)
For those looking for even more power and control, the Tailwind offers a full throttle add-on. This upgrade enables full-throttle operation, allowing you to ride without pedalling. Key points to note:
- It takes 6-8 weeks for the bike to be tested and certified by a DVSA (Driver and Vehicle Standards Agency) centre.
- Legal Use: Full-throttle e-bikes are only legal in the UK if they have been tested, approved, and certified by a DVSA centre. The approval certificate must show the bike’s make, model, and frame number.
- Range Impact: Riding with throttle-only reduces battery range by up to 30%, so it’s best to pedal whenever possible.
Important Note: Without the correct DVSA certification, full-throttle electric bikes are not legally allowed on public roads, footpaths, or any private land with public access.
Why Choose the Wisper Tailwind Comfort Crossbar Electric Bike?
- Customizable Power: Choose from pedal-assist, thumb-throttle, or full-throttle riding modes.
- Long-Range Batteries: Travel up to 70 miles on a single charge.
- Built for Comfort: Ergonomic design, hydraulic brakes, and a smooth ride.
- Safe & Legal: Compliant with UK e-bike laws (when certified for full-throttle use).
Ride in style, comfort, and confidence with the Wisper Tailwind Comfort Crossbar Electric Bike — a versatile, high-performance e-bike that adapts to your lifestyle.
Specifications
Motor: Wisper High efficiency, 250W hi torque brushless motor, easily ridden to 15.5mph with almost no motor drag
Throttle: Standard: Thumb throttle to 4mph (6km/h) and Thumb throttle to 15.5mph (25km/h) when pedalling. Full throttle option available.
Throttle only range: Using your Wisper bike on throttle only will reduce your range by up to 30%. If your bike has been upgraded so it works on the throttle only, we still suggest pedalling when you are able to do so. Use the throttle only function when you need to rest or to help you pull away when setting off.
Battery: Lithium standard slimline 360Wh or long range 540Wh Lithium
Max Range 360Wh: 50 miles (80km)
Max Range 540Wh: 70 miles (110km)
Controls: Wisper Back lit LCD display with remote controls
Weight: 360Wh: 21Kg 540Wh: 22kg
Frame: Wisper Tailwind 6061 alloy hand welded, custom butted tubing / tapered headtube / BB68 / Internal cable routing / replaceable hanger
Mudguards: Aluminium custom made
Frame Size: 19″ 48cm
Colour: Black or Stone
Fork: Alloy twin blade
Chain-set: Black alloy 48T chainring Crank length 170mm
Rear Derailleur: Shimano Alivio Shadow design 9 speed derailleur
Shifter: Shimano Alivio 9 speed M3100 rapidfire shifter
Cassette: Shimano CS HG400 11-34T
Chain: KMC X9 rust resist 9 speed
Stem: Alloy 6061 oversized 31.8mm / 1 1/8″ 6° angle
Handlebar: Alloy 6061 Flat 9° 740mm
Lights: Alloy super bright front and rack mounted rear, run from bike battery
Seat post: Black anodised alloy 30.9 x 350mm
Saddle: Wisper Comfort
Brakes: Wisper Hydraulic 180mm disc front and 160mm disc rear
Wheels: Alloy black anodised double wall 27.5” x 1.24″ (31.4mm)
Tyres: Kenda 27.5” 2.2 high puncture resistance with reflector
Rear Rack: Aluminium 15kg load with cable tidy
Max Load: including luggage 21 Stone / 135kg
The Wisper Tailwind Comfort Crossbar Electric Bike is designed to elevate your cycling experience with a blend of power, performance, and everyday comfort. Featuring a robust motor, long-lasting battery options, and top-tier components, the Tailwind ensures every ride is smooth, efficient, and enjoyable.
Unmatched Power & Control
At the heart of the Tailwind is a 250W hi-torque brushless motor that delivers powerful, efficient performance. Capable of speeds beyond 15.5mph, the motor offers minimal drag for a smooth ride. The bike includes a thumb throttle with two speed modes:
- 4mph (6km/h) for easy walking assistance.
- 15.5mph (25km/h) when pedalling for a power boost.
This e-bike standard comes with a 250W motor and top speeds of 15.5mph (25km/h), in compliance with UK and EU regulations. For more information on electric bike Laws in the UK click here
For those seeking ultimate control, a full-throttle upgrade is available, allowing you to achieve higher speeds without pedalling (see details on legality and certification below).
Extended Battery Range
Choose from two battery options to suit your riding needs:
- 360Wh Slimline Battery: Up to 50 miles (80km) on a single charge.
- 540Wh Long-Range Battery: Extended range of up to 70 miles (110km).
Both batteries are lithium-ion and provide reliable, consistent power. Please note that using the throttle-only function may reduce the range by up to 30%, so pedalling where possible is recommended for optimal battery performance.
Smart Display & Intuitive Controls
Take control of your ride with the Wisper backlit LCD display and easy-to-use remote controls. Track your speed, power level, battery status, and more — all at your fingertips.
Built for Durability & Comfort
The Tailwind is designed with a lightweight yet strong Wisper Tailwind 6061 alloy frame, offering durability, stability, and comfort. Key features include:
- Custom-butted tubing for a robust yet lightweight frame.
- Tapered headtube and internal cable routing for a sleek, modern look.
- Replaceable hanger for easy maintenance.
Premium Components for a Smooth Ride
- Alloy Twin Blade Fork: Absorbs shocks and improves ride stability.
- Mudguards: Custom aluminium guards keep you protected from splashes and debris.
- Shimano Alivio 9-Speed Drivetrain: Seamless gear changes with a rapid-fire shifter for precise control.
- KMC X9 Rust-Resistant Chain: Built to last, even in tough conditions.
- Hydraulic Disc Brakes: Experience powerful, responsive stopping in all weather conditions.
Safety & Visibility
Stay visible and safe on every ride with front and rear lights powered directly by the bike’s battery. The super-bright alloy front light and rack-mounted rear light ensure you're seen day or night.
Ride in Comfort
The Tailwind is designed with rider comfort in mind:
- Wisper Comfort Saddle: Plush support for long journeys.
- Ergonomic Handlebars: Reduce strain on your wrists and hands.
- Alloy Wheels & Puncture-Resistant Tyres: Ride with confidence on durable 27.5” x 2.2” Kenda tyres.
- Rear Rack: Made from lightweight aluminium, it holds up to 15kg and includes a cable tidy for convenience.
Optional Full Throttle Upgrade (+£200)
For those looking for even more power and control, the Tailwind offers a full throttle add-on. This upgrade enables full-throttle operation, allowing you to ride without pedalling. Key points to note:
- It takes 6-8 weeks for the bike to be tested and certified by a DVSA (Driver and Vehicle Standards Agency) centre.
- Legal Use: Full-throttle e-bikes are only legal in the UK if they have been tested, approved, and certified by a DVSA centre. The approval certificate must show the bike’s make, model, and frame number.
- Range Impact: Riding with throttle-only reduces battery range by up to 30%, so it’s best to pedal whenever possible.
Important Note: Without the correct DVSA certification, full-throttle electric bikes are not legally allowed on public roads, footpaths, or any private land with public access.
Why Choose the Wisper Tailwind Comfort Crossbar Electric Bike?
- Customizable Power: Choose from pedal-assist, thumb-throttle, or full-throttle riding modes.
- Long-Range Batteries: Travel up to 70 miles on a single charge.
- Built for Comfort: Ergonomic design, hydraulic brakes, and a smooth ride.
- Safe & Legal: Compliant with UK e-bike laws (when certified for full-throttle use).
Ride in style, comfort, and confidence with the Wisper Tailwind Comfort Crossbar Electric Bike — a versatile, high-performance e-bike that adapts to your lifestyle.
Specifications
Motor: Wisper High efficiency, 250W hi torque brushless motor, easily ridden to 15.5mph with almost no motor drag
Throttle: Standard: Thumb throttle to 4mph (6km/h) and Thumb throttle to 15.5mph (25km/h) when pedalling. Full throttle option available.
Throttle only range: Using your Wisper bike on throttle only will reduce your range by up to 30%. If your bike has been upgraded so it works on the throttle only, we still suggest pedalling when you are able to do so. Use the throttle only function when you need to rest or to help you pull away when setting off.
Battery: Lithium standard slimline 360Wh or long range 540Wh Lithium
Max Range 360Wh: 50 miles (80km)
Max Range 540Wh: 70 miles (110km)
Controls: Wisper Back lit LCD display with remote controls
Weight: 360Wh: 21Kg 540Wh: 22kg
Frame: Wisper Tailwind 6061 alloy hand welded, custom butted tubing / tapered headtube / BB68 / Internal cable routing / replaceable hanger
Mudguards: Aluminium custom made
Frame Size: 19″ 48cm
Colour: Black or Stone
Fork: Alloy twin blade
Chain-set: Black alloy 48T chainring Crank length 170mm
Rear Derailleur: Shimano Alivio Shadow design 9 speed derailleur
Shifter: Shimano Alivio 9 speed M3100 rapidfire shifter
Cassette: Shimano CS HG400 11-34T
Chain: KMC X9 rust resist 9 speed
Stem: Alloy 6061 oversized 31.8mm / 1 1/8″ 6° angle
Handlebar: Alloy 6061 Flat 9° 740mm
Lights: Alloy super bright front and rack mounted rear, run from bike battery
Seat post: Black anodised alloy 30.9 x 350mm
Saddle: Wisper Comfort
Brakes: Wisper Hydraulic 180mm disc front and 160mm disc rear
Wheels: Alloy black anodised double wall 27.5” x 1.24″ (31.4mm)
Tyres: Kenda 27.5” 2.2 high puncture resistance with reflector
Rear Rack: Aluminium 15kg load with cable tidy
Max Load: including luggage 21 Stone / 135kg