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WISPER TAILWIND City Crossbar E-Bike Electric Bike 250W

WISPER TAILWIND City Crossbar E-Bike Electric Bike 250W

Wisper

£1,499.00 GBP
£1,499.00 GBP
Sale Sale Sold out
Fast Delivery Available

Remaining stock: 0 items

Delivery: Free of Charge

Colour
Battery

About Us


Our story began in the quaint town of Taunton, where a shared love for cycling sparked the vision for something greater. It all started with a simple mission: to spread the joy and excitement of electric Bikes to fellow enthusiasts. Our founders, passionate riders themselves, recognized the transformative power of electric biking—not just as a mode of transportation, but as a way to embrace the great outdoors, connect with nature, and experience the thrill of the ride.

From those humble beginnings, Top Dog Bikes cultivated a community centered around a shared passion for adventure and innovation. We meticulously curated a diverse selection of high-quality electric Bikes, traditional bikes, and essential accessories, ensuring that every rider—whether a weekend warrior or a daily commuter—could find their perfect fit. Our commitment to offering competitive prices reflects our belief that everyone should have access to the joy of cycling.

At Top Dog Bikes, every electric Bike tells a story, from cutting-edge designs that enhance performance to user-friendly models perfect for those just starting out. Our accessories, carefully chosen for functionality and style, ensure that every ride is not just a journey, but an experience.

As we continue to grow, our mission remains clear: to foster a vibrant community of cycling enthusiasts who share our passion and drive for exploration. Join us on this exciting ride, and let’s pedal towards new adventures together!

 

Our Vision

At the heart of our business vision for e-bikes lies a deep commitment to sustainability, innovation, and community. Our approach is unique because we see e-bikes not just as a mode of transportation, but as a movement—a transformative force that can reshape urban landscapes and promote healthier lifestyles. We believe in empowering our customers to embrace a greener future, one ride at a time.

Imagine a world where the morning commute is not a chore but an exhilarating adventure. Picture families exploring parks, friends gathering for weekend rides, and individuals finding freedom in their daily journeys—all while reducing their carbon footprint. This is the vision that drives us. We strive to create e-bikes that are not only high-performance and stylish but also accessible to everyone, ensuring that every rider feels the joy of the ride.

Our ethos revolves around quality, integrity, and community. We prioritize durable, reliable products crafted with the highest standards, so our customers can feel confident and safe. We are passionate about listening to our riders, learning from their experiences, and continuously evolving our offerings to meet their needs.

Ultimately, Top Dog Bikes aim to foster a community of like-minded individuals who share our passion for adventure and sustainability. We envision a future where e-bikes are woven into the fabric of everyday life, promoting well-being, connection, and environmental responsibility. Together, we are not just selling e-bikes; we are championing a lifestyle that celebrates freedom, joy, and a better tomorrow. Join us on this journey, and let’s pedal toward a brighter future together!


Why Choose Us

At Top Dog Bikes, we believe that quality is paramount, which is why our e-bikes are meticulously crafted using premium materials and cutting-edge technology to ensure durability and performance. We take immense pride in our commitment to customer service, offering personalized support from the moment you choose your bike. What sets us apart is our dedication to excellence that has earned us multiple 5 star reviews, reflecting our passion for innovation and customer satisfaction. Choose us for an unparalleled riding experience that combines quality, reliability, and exceptional service



We're more than just an eBike retailer; we're a part of the community we serve through our reliable courier partners FedEx, UK Mail, DHL, UPS. Every order, every customer, and every question is an opportunity for us to demonstrate our commitment to excellence.

 

Connect With Us

We thank you for your interest inTopDogBikes and invite you to explore our range. If you have any questions or need assistance, don't hesitate to reach out through our Contact page.

Returns & Delivery

SHIPPING POLICY

Order Confirmation & Delivery

As soon as you place your order, we will pre-authorize your payment card, but your card will not be charged at this stage.

Once we confirm that your item is ready for shipment, we will proceed to charge your card, and your order will be dispatched. You will receive tracking details via email within 24 to 48 hours after your order has been dispatched. If you have not received tracking information within 2 working days, please contact us at info@topdogbikes.com so we can assist you.

Note: We only deliver to the United Kingdom mainland.

Shipping Costs

  • Free Shipping: Orders of £500.00 GBP or more qualify for free shipping.

  • Standard Shipping Fee: Orders below £500.00 GBP incur a delivery charge of £20.00 GBP.

Delivery Times

  • Order Handling Time: 0 to 2 days

  • Transit Time: 2 to 5 days

Our Couriers: We use reputable couriers such as DPD, UK Mail, DHL, FedEx, and UPS to ensure secure and timely deliveries.

Upon Delivery

We recommend that you thoroughly inspect your items at the point of delivery. If you notice any damage, we advise you not to accept delivery of the damaged items. Instead, please take clear photos of the damaged items and send them to info@topdogbikes.com. This will enable us to file an insurance claim on your behalf.

Important: Retain the original packaging and materials for at least 14 days after delivery. This is essential in case a return is required.

Cancellations & Refunds

  • Orders canceled within 12 hours of being placed will not incur any fees.

  • If you cancel your order after 12 hours, additional fees may apply.

  • If your order has already been dispatched, you (the buyer) are responsible for any costs associated with returning the item.

  • Refunds can only be issued to the original payment method used to place the order.

For all cancellations and refund requests, please contact us at info@topdogbikes.com. Our team is happy to assist you with the process.

 

 

The Wisper Tailwind City Crossbar Electric Bike is the perfect ride for both urban commutes and leisurely outings. Powered by a 250W hi-torque brushless motor, it offers a smooth and effortless experience, reaching speeds up to 15.5mph. The thumb throttle allows for easy control, enabling you to cruise at 4mph (6km/h) or accelerate to the max speed while pedalling.

You can choose between two lithium battery options: a 360Wh slimline battery with a range of up to 50 miles (80km) or a long-range 540Wh battery offering up to 70 miles (110km). The Wisper Backlit LCD display and remote controls give you full control over your ride, allowing you to monitor and adjust performance easily.

Weighing just 19kg with the 360Wh battery or 20kg with the 540Wh, the Tailwind City Crossbar is built for agility and ease of handling. Its sturdy 6061 alloy frame ensures durability, while the ergonomic saddle and wide handlebar provide a comfortable ride.

Equipped with a Shimano Alivio 9-speed drivetrain, hydraulic disc brakes, and Kenda 27.5" puncture-resistant tyres, this e-bike delivers smooth gear shifts, reliable stopping power, and excellent traction on a variety of terrains. Choose from sleek Black or Stone colour options and experience the perfect combination of style, performance, and comfort on every ride.

Legal Information

It is the customer's responsibility to ensure their e-bike complies with all relevant UK laws.

In the UK, electric bikes with a throttle that exceed 15.5mph or have a motor power over 250 watts are not permitted on footpaths, cycle lanes, or public roads.

Top Dog Bikes highlight the importance of following local regulations, which may require registration or licensing, and stresses that compliance is the customer's duty.

Top Dog Bikes accept no responsibility for any consequences resulting from non-compliance with these legal requirements.

In the UK, using a full throttle on an electric bicycle is legal only if the bike has been tested and approved by designated DVSA centres. The DVSA must issue the correct certification, which should include the bike’s make, model, and frame number.

Without the proper certification, electric bicycles with a throttle cannot be legally used in any public-access areas in the UK. This also includes private land where a footpath crosses or is adjacent to the property.

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Don't Take Our Word For It...

Excellent

4.8

/ 5

based on 236 reviews

Great Service

I ordered my bike from them and was impressed by their excellent service from start to finish. They were incredibly helpful, handling everything with ease, and my bike arrived on time. Highly recommended! I ordered my bike from them and was impressed by their excellent service from start to finish. They were incredibly... I ordered my bike from them and was impressed by their excellent service from start to finish. They were incredibly helpful, handling everything with ease, and my bike arrived on time. Highly recommended!

Toni

I love my new bike

The team was amazing and super friendly! They were incredibly helpful, and nothing was too much to ask. My e-bike was processed and delivered within 2 days. The bike itself is fantastic quality — I couldn’t fault a thing! The team was amazing and super friendly! They were incredibly helpful, and nothing was too much to ask. My e-bike... The team was amazing and super friendly! They were incredibly helpful, and nothing was too much to ask. My e-bike was processed and delivered within 2 days. The bike itself is fantastic quality — I couldn’t fault a thing!

Brendon.J

Definitely Recommend

I can’t say enough good things about this company. They responded to my questions quickly and, after a few calls to the manufacturer, they resolved my issue. Big thanks to them! I can’t say enough good things about this company. They responded to my questions quickly and, after a few calls... I can’t say enough good things about this company. They responded to my questions quickly and, after a few calls to the manufacturer, they resolved my issue. Big thanks to them!

Triston.R

As a newcomer to e-biking, I appreciated their excellent service and prompt answers to all my questions. I’m completely satisfied with my purchase! As a newcomer to e-biking, I appreciated their excellent service and prompt answers to all my questions. I’m completely satisfied... As a newcomer to e-biking, I appreciated their excellent service and prompt answers to all my questions. I’m completely satisfied with my purchase!

Claire.P

Top Notch

My experience with TopDogBikes has been exceptional from start to finish. The communication, service, and products have all been outstanding. I’ve purchased two eMTBs from them and was thoroughly impressed both times. I wouldn’t hesitate to return for any of my future bike needs. My experience with TopDogBikes has been exceptional from start to finish. The communication, service, and products have all been outstanding.... My experience with TopDogBikes has been exceptional from start to finish. The communication, service, and products have all been outstanding. I’ve purchased two eMTBs from them and was thoroughly impressed both times. I wouldn’t hesitate to return for any of my future bike needs.

Sinclair.H

😍Love It!

I had a couple of issues at first, but they were quickly sorted out. Now, I’m fully enjoying my electric bike. It’s been a great experience! I had a couple of issues at first, but they were quickly sorted out. Now, I’m fully enjoying my electric... I had a couple of issues at first, but they were quickly sorted out. Now, I’m fully enjoying my electric bike. It’s been a great experience!

D.Kerne

Does what is says on the tin

I absolutely love this product – it’s both great and practical! I absolutely love this product – it’s both great and practical! I absolutely love this product – it’s both great and practical!

Jack

Great bike

I received brilliant advice and information over the phone. The e-bike is amazing! I received brilliant advice and information over the phone. The e-bike is amazing! I received brilliant advice and information over the phone. The e-bike is amazing!

Alan.B

Ticks all the boxes

The electric bike is excellent — it exceeded all my expectations! The electric bike is excellent — it exceeded all my expectations! The electric bike is excellent — it exceeded all my expectations!

Lucius

Lovely Service

It took me some time to make a decision, but the wait was definitely worth it. It arrived within the time frame they promised. I highly recommend them! It took me some time to make a decision, but the wait was definitely worth it. It arrived within the... It took me some time to make a decision, but the wait was definitely worth it. It arrived within the time frame they promised. I highly recommend them!

Becky

Cheers Guys

I had multiple conversations with Vincent about my needs, and he was very patient. He handled my order with ease. Thank you! I had multiple conversations with Vincent about my needs, and he was very patient. He handled my order with ease.... I had multiple conversations with Vincent about my needs, and he was very patient. He handled my order with ease. Thank you!

Samuel.P

Very Patient

The bike wasn’t quite right for me, so I needed to exchange it. Guida arranged the collection and helped me get a more suitable bike. I use it every day now and absolutely love it! The bike wasn’t quite right for me, so I needed to exchange it. Guida arranged the collection and helped me... The bike wasn’t quite right for me, so I needed to exchange it. Guida arranged the collection and helped me get a more suitable bike. I use it every day now and absolutely love it!

Angie.I

Emu

FAQ's

Do I need a license to ride an electric bike?

No. In the UK you must be over 14 years old to ride an electric bike however you don’t need a licence, tax or registration.

Are Electric Bikes Road Legal?

EAPC Rules: Electrically Assisted Pedal Cycle

To be road legal in the UK, electric bikes must comply with specific EAPC (Electrically Assisted Pedal Cycle) regulations:

Pedals Required: The bike must have pedals, and the rider must be able to use them to propel the bike.

Speed Limitation: The electric motor must not assist the bike beyond 15.5 mph (25 km/h).

Power Output: The motor's maximum power output must not exceed 250 watts.

Additionally, EAPC-approved e-bikes must include a device that displays either:

The motor's power output or manufacturer.

The battery voltage or maximum speed.

If
an electric bike exceeds the 250-watt power output or the 15.5 mph
speed limit, it cannot be used on UK public roads without obtaining type
approval, insurance, tax, a number plate, and passing an MOT.

Only
e-bikes that meet EAPC regulations can be used on UK public roads
without requiring tax, insurance, or registration. For more information
on EAPC regulations, visit: UK Government Electric Bike Rules.

If
you purchase an e-bike that does not comply with these rules, it can
only be used off-road on private land unless you secure the necessary
type approval, insurance, tax, number plate, and MOT. Please note that
you will be responsible for obtaining these requirements.

What delivery options do you have?

How long will delivery take?

Estimated
delivery times can be found on each product page, as they may vary by
brand. Once your order is dispatched, you'll receive tracking
information to monitor the delivery status. If you need your delivery on
a specific date, please email us with your order number, or leave a
note at checkout, and we'll do our best to accommodate your request.

How much do you charge for home delivery?

Standard
delivery is free for all mainland UK addresses. If you're located off
the mainland, please get in touch for a delivery quote.

What is your Orders & Payment policy?

I haven't received my order confirmation.
If you
didn’t receive an order confirmation email, please check your junk or
spam folders, as they can sometimes end up there. If you still can't
find it, reach out to us at info@topdogbikes.com. It’s possible there was a typo in your email address, and we can easily fix that.

I’m having trouble at checkout.
We’re sorry to hear you’re experiencing issues. If your debit or credit card is being declined, please contact your bank, as we can’t control payment methods. If your bank has sent you an authorization message,you’ll
need to complete that before trying to pay again. If your issue is unrelated to payment, please contact us right away at info@topdogbikes.com or call 01823778189.

What payment methods do you accept?
We accept all credit and debit cards, PayPal & Klarna

Do you offer finance options?
Yes, we have several finance options available:

  • PayPal 0% Credit
  • Klarna pay in 3

Do you offer a student discount?
Yes, we provide a £70 discount on your entire order. Please email us your student ID to receive your discount code.

How do I cancel my order?
To cancel your order, please contact us immediately at info@topdogbikes.com or call 01823778189. If your order has already been dispatched, there may be additional fees. Please include your order number in your
message. If it hasn't shipped yet, we can usually stop the shipment and issue a refund. Note that returned products must be in ‘as new’ condition, with all components and original packaging included, and
there will be a charge for the return.

What is your return policy?

We offer a 30-day return policy. Items must be in the same condition, unworn or unused, with tags and original packaging. Contact us at info@dsumerch.com to initiate a return and receive further instructions.

How long does delivery take?

Once your order is placed and in stock, it will be dispatched within 5 working days. You’ll receive tracking details via email within 24 hours of dispatch.