
Effortless Rides, Endless Adventures
Your Reliable Partner for Electric Cycling
EZEGO STEP 700 18" Electric Low Step E-Bike 250W 15.5Mph 42Nm
EZEGO STEP 700 18" Electric Low Step E-Bike 250W 15.5Mph 42Nm
FREE UK DELIVERY
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WARRANTIES & RETURNS
WARRANTIES & RETURNS
Shop with Confidence at Top Dog Bikes.
When you shop with us, you’re covered! Every purchase comes with a warranty, and we offer a 14-day return policy, so you can ride away knowing you’re fully protected. T&Cs apply.
DELIVERY & SHIPPING
DELIVERY & SHIPPING
Order Confirmation:
Upon placing your order with TopDogBikes, we will pre-authorize your card to verify payment, but your card will not be charged until we confirm product availability. We will promptly check with our supplier to ensure that your chosen item is ready for immediate shipment. Once confirmed, your payment will be processed, and your order will be dispatched. If there is any delay, such as an item being on backorder, we will cancel the pre-authorization and notify you accordingly.
Order Delivery:
For items currently in stock, your card will be charged, and your order will be dispatched within 5 working days. You will receive tracking details via email within 24 hours of dispatch. If you do not receive tracking information within 6 working days, please contact us at info@topdogbikes.com for assistance.
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(Shipping time may vary slightly depending on circumstances)
Our Couriers: We use reputable couriers such as DPD, UK Mail, DHL, FedEx, and UPS to ensure secure and timely deliveries.
Free UK Mainland Delivery:
Orders over £500.00 qualify for free delivery to mainland UK. Deliveries to offshore islands (e.g., Isle of Wight, Northern Ireland) will incur shipping costs calculated as per the E-Bike manufacturer's delivery policy, minus the mainland delivery cost.
Damages:
Please inspect all items upon delivery. We strongly recommend refusing delivery of any damaged items. In case you discover any damage, please send clear photos to info@topdogbike.com to facilitate an insurance claim.
Shipping Damage Claims:
Inspect your products immediately upon receipt. Claims for shipping damage cannot be accepted beyond 14 days from receipt. Please note any damage on the Bill of Lading and document it with photographs, including dates. Retain all packaging and paperwork until the inspection process is complete.
Cancellations & Refunds:
Orders cancelled after 48 hours may be subject to additional fees. If your order has already been dispatched, you are responsible for return shipping costs. Refunds will be issued only to the original payment method.
Cooling Off Period:
You have a 14-day cooling-off period for purchases made without physically seeing the product, unless the item is bespoke or made to measure. For more details on cooling-off periods, please refer to Citizens Advice.
UK ELECTRIC VEHICLE LEGAL GUIDE
UK ELECTRIC VEHICLE LEGAL GUIDE
Legal Notice: E-Bike and E-Scooter Use in the UK
We appreciate you considering purchasing an e-bike or e-scooter from Top Dog Bikes. It is important to be aware of the legal requirements in the UK to ensure both safety and compliance with the law.
E-Bikes (Electrically Assisted Pedal Cycles, or EAPCs)
Key Legal Points
Classification as an EAPC
- The bike must have pedals that can be used to propel it.
- The motor must not exceed a maximum power output of 250 watts.
- The motor must not provide assistance once the bike reaches 15.5 mph (25 km/h).
Riding Requirements
- Riders must be at least 14 years old.
- No license, insurance, or vehicle tax is required.
Where You Can Ride
EAPCs are permitted on cycle paths, and any area where regular bicycles are allowed.
They cannot be used on pavements or pedestrian-only zones.
EAPC Identification
Your e-bike must display either the manufacturer's name and power output or a sticker showing compliance with EAPC regulations.
E-Scooters
Key Legal Points:
Privately Owned E-Scooters
- It is illegal to use privately owned e-scooters on public roads, pavements, cycle lanes, or pedestrian areas.
- They may only be used on private land with the landowner's permission.
Rental E-Scooters
The UK government is running e-scooter rental trials in select locations.
Riders must:
- Be at least 16 years old
- Hold a provisional driving licence
- Follow local regulations on where e-scooters can be ridden (typically cycle lanes and roads)
- Rental e-scooters are insured by the operator
Helmets and Safety
While wearing a helmet is recommended, it is not a legal requirement.
Riders must adhere to local speed limits and safety guidelines.
Penalties for Non-Compliance
Using a privately owned e-scooter in restricted areas or riding an e-bike that does not meet EAPC standards may result in:
- Fixed penalty notices
- Points added to your driving licence
- Fines for operating an uninsured or unlicensed vehicle
Future Developments
The UK government is currently considering updates to legislation regarding e-scooters and other personal electric transport devices. We recommend staying informed about any changes that could affect your ability to ride legally.
Stay Informed and Ride Safely
We are committed to ensuring you can fully enjoy your e-bike or e-scooter purchase while remaining compliant with UK laws. If you have any questions or need further clarification, please do not hesitate to contact us.
Disclaimer: This notice is for general informational purposes only and does not constitute legal advice. Laws and regulations may vary by location, and it is your responsibility to ensure compliance with all applicable laws.
CONTACT US
Phone: 01823 778 189
Email: info@topdogbikes.com
For any questions, feel free to reach out to us. Top Dog Bikes guarantees a response to all inquiries or special requests within 24 hours.
Phone and Live Chat Support:
Available Monday to Sunday: 8 AM - 8 PM (UK time).
The UK Designed Step 700 Low-Step Electric Bike is a smart, comfortable, and easy-access e-bike designed for everyday riders.
Powered by a smooth 250W front hub brushless motor with 42Nm of torque, it delivers reliable pedal assistance up to the regulated 15.5mph (25km/h).
You can choose between a 374Wh or 460Wh branded battery, offering up to 45 miles of range under average conditions. A 2A smart charger delivers a full recharge in just 4 hours.
The bike features a 5-mode LED display with walk assist, paired with a 12-point magnetic speed sensor for smooth, intuitive control.
Waterproof IP67 quick-connect cables ensure year-round durability. A 540Wh controller with throttle cable option adds extra versatility where legal.
Built around a 18" low-step alloy frame with internal cable routing, it’s suitable for riders with a 28.5"–36.5" inside leg.
An alloy suspension fork with hydraulic lockout helps smooth out uneven roads. The bike rides on Kenda Kwick Journey 700x45c puncture-protected tyres, supported by durable double-wall rims and stainless spokes.
Braking is handled by Shimano mechanical disc brakes with 160mm rotors and motor cut-off levers for added safety.
The Shimano NEXUS 7-speed hub gear system offers reliable, low-maintenance shifting controlled via RapidFire shifters.
Comfort is key, with a Velo plush saddle, adjustable alloy seat post, ergonomic Palmwing grips, and a back-swept handlebar for an upright ride.
Practical finishing touches include full alloy mudguards, a rear pannier rack, kickstand, and adjustable stem. Weighing just 23.5kg in total, the Step 700 is your perfect everyday electric companion.
Features
Electric System
Motor: 250W 36V front hub brushless gear drive
Torque: Powerful 42Nm, speed limited to 15.5mph (25km/h)
Battery Options: 374Wh (11.6Ah) or 460Wh (12.8Ah) with branded cells
Range: Up to 45 miles (72km) based on average conditions
Controller: 540Wh (15Ah) with optional throttle cable
Sensor: 12-point magnetic speed sensor
Display: 5-mode LED with walk assist
Charger: 2A smart charger – approx. 4 hours full charge
Cables: Waterproof IP67 quick connectors
Frame & Fit
Frame Size: 18" – fits riders with 28.5" to 36.5" inside leg
Frame: Low-step alloy city frame with internal cable routing
Fork: Alloy suspension with hydraulic lockout
Gears & Brakes
Gear System: Shimano NEXUS 7-speed hub gear
Shifter: Shimano NEXUS RapidFire
Brakes: Shimano mechanical disc brakes (160mm rotors)
Brake Levers: Alloy 3-finger with safety motor cut-off
Wheels & Tyres
Tyres: Kenda Kwick Journey 400x45c – puncture protect
Rims: Double-wall alloy 36-hole
Spokes: Stainless – 13G front / 14G rear
Inner Tubes: Presta valve high pressure
Comfort & Accessories
Saddle: Velo plush comfort
Handlebar: 600mm alloy, 31.8 bore back-swept design
Stem: 100mm adjustable alloy
Grips: Velo Palmwing lock-on
Seatpost: 350mm dual-adjust alloy
Mudguards: Full alloy with adjustable stays
Rear Carrier: Integrated alloy pannier rack with bungee straps
Kickstand: Alloy centre-mounted
Headset: Semi-integrated alloy
Specifications
Step 26 | ||
Electric System | ||
Motor | 250w 36v front hub brushless gear drive | |
Torque | Powerful 42Nm regulated to 15.5mph | |
Battery | 374Wh (11.6Ah) or 460wh (12.8Ah) 36v with BRANDED cells | |
Range | 40 or 45 miles based on average conditions | |
Controller | 540Wh (15Ah) 36v with throttle cable option | |
Sensor | 12 magnetic point speed sensor | |
Display | 5 mode LED module with walk assist | |
Charger | 2Ah 36v smart charger - 4 hours charge time | |
Cables | Waterproof IP67 with quick connectors | |
Components | ||
Frame Size | 18" - suitable for 28.5" to 36.5" inside leg | |
Frame | Alloy low-step city with internal routed cables | |
Fork | Alloy suspension with hydraulic lockout | |
Brakes | Shimano mechanical disc brakes | |
Brake Levers | Alloy 3 finger with safety power cut-off | |
Brake Rotors | 160mm front & rear | |
Gear Shifters | Shimano NEXUS RapidFire | |
Gear Hub Drive | Shimano NEXUS 7 Speed | |
Chainset | Alloy 44 tooth 175mm | |
Pedals | Alloy with non-slip sandpaper finish | |
Bottom Bracket | Sealed cartridge | |
Chain | KMC anti-rust | |
Tyres | Kenda Kwick Journey 26" x 1.75" puncture protect | |
Inner Tubes | High pressure Presta valve | |
Rims | Alloy double wall 36 hole | |
Spokes | Stainless with brass nipples - 13 gauge front / 14 gauge rear | |
Saddle | Velo plush comfort | |
Seat Post | Alloy dual adjust 350mm | |
Seat Clamp | Alloy with allen key bolt | |
Handlebar | Alloy back-swept 600mm - 31.8 bar bore | |
Stem | Alloy adjustable 100mm | |
Grips | Velo double density Palmwing with lockrings | |
Headset | Alloy semi-integrated | |
Mudguards | Alloy with adjustable stays | |
Rear Carrier | Alloy rear pannier with bungees straps | |
Kickstand | Alloy centre mounted | |
Information | ||
Total Weight | 23.5kgs | |
E-Bike Weight | 20kgs | |
Battery Weight | 3.5kgs | |
Battery Life | 75% after 500 cycles / 70% after 1000 cycles | |
Colour | Matt metallic blue frame with black fork | |
Assembly | 99% - attach pedals, straighten / tighten handlebars | |
Warranty | ||
Battery | 500 cycles (approx. 2 years) | |
Electrics | 1 year | |
Components | 1 year (except wear & tear items) | |
Upgrades Available | ||
Battery | 504wh (14Ah) | |
Display | LCD or TFT | |
Charger | 4Ah fast charger & car adaptor travel charger |
















The UK Designed Step 700 Low-Step Electric Bike is a smart, comfortable, and easy-access e-bike designed for everyday riders.
Powered by a smooth 250W front hub brushless motor with 42Nm of torque, it delivers reliable pedal assistance up to the regulated 15.5mph (25km/h).
You can choose between a 374Wh or 460Wh branded battery, offering up to 45 miles of range under average conditions. A 2A smart charger delivers a full recharge in just 4 hours.
The bike features a 5-mode LED display with walk assist, paired with a 12-point magnetic speed sensor for smooth, intuitive control.
Waterproof IP67 quick-connect cables ensure year-round durability. A 540Wh controller with throttle cable option adds extra versatility where legal.
Built around a 18" low-step alloy frame with internal cable routing, it’s suitable for riders with a 28.5"–36.5" inside leg.
An alloy suspension fork with hydraulic lockout helps smooth out uneven roads. The bike rides on Kenda Kwick Journey 700x45c puncture-protected tyres, supported by durable double-wall rims and stainless spokes.
Braking is handled by Shimano mechanical disc brakes with 160mm rotors and motor cut-off levers for added safety.
The Shimano NEXUS 7-speed hub gear system offers reliable, low-maintenance shifting controlled via RapidFire shifters.
Comfort is key, with a Velo plush saddle, adjustable alloy seat post, ergonomic Palmwing grips, and a back-swept handlebar for an upright ride.
Practical finishing touches include full alloy mudguards, a rear pannier rack, kickstand, and adjustable stem. Weighing just 23.5kg in total, the Step 700 is your perfect everyday electric companion.
Features
Electric System
Motor: 250W 36V front hub brushless gear drive
Torque: Powerful 42Nm, speed limited to 15.5mph (25km/h)
Battery Options: 374Wh (11.6Ah) or 460Wh (12.8Ah) with branded cells
Range: Up to 45 miles (72km) based on average conditions
Controller: 540Wh (15Ah) with optional throttle cable
Sensor: 12-point magnetic speed sensor
Display: 5-mode LED with walk assist
Charger: 2A smart charger – approx. 4 hours full charge
Cables: Waterproof IP67 quick connectors
Frame & Fit
Frame Size: 18" – fits riders with 28.5" to 36.5" inside leg
Frame: Low-step alloy city frame with internal cable routing
Fork: Alloy suspension with hydraulic lockout
Gears & Brakes
Gear System: Shimano NEXUS 7-speed hub gear
Shifter: Shimano NEXUS RapidFire
Brakes: Shimano mechanical disc brakes (160mm rotors)
Brake Levers: Alloy 3-finger with safety motor cut-off
Wheels & Tyres
Tyres: Kenda Kwick Journey 400x45c – puncture protect
Rims: Double-wall alloy 36-hole
Spokes: Stainless – 13G front / 14G rear
Inner Tubes: Presta valve high pressure
Comfort & Accessories
Saddle: Velo plush comfort
Handlebar: 600mm alloy, 31.8 bore back-swept design
Stem: 100mm adjustable alloy
Grips: Velo Palmwing lock-on
Seatpost: 350mm dual-adjust alloy
Mudguards: Full alloy with adjustable stays
Rear Carrier: Integrated alloy pannier rack with bungee straps
Kickstand: Alloy centre-mounted
Headset: Semi-integrated alloy
Specifications
Step 26 | ||
Electric System | ||
Motor | 250w 36v front hub brushless gear drive | |
Torque | Powerful 42Nm regulated to 15.5mph | |
Battery | 374Wh (11.6Ah) or 460wh (12.8Ah) 36v with BRANDED cells | |
Range | 40 or 45 miles based on average conditions | |
Controller | 540Wh (15Ah) 36v with throttle cable option | |
Sensor | 12 magnetic point speed sensor | |
Display | 5 mode LED module with walk assist | |
Charger | 2Ah 36v smart charger - 4 hours charge time | |
Cables | Waterproof IP67 with quick connectors | |
Components | ||
Frame Size | 18" - suitable for 28.5" to 36.5" inside leg | |
Frame | Alloy low-step city with internal routed cables | |
Fork | Alloy suspension with hydraulic lockout | |
Brakes | Shimano mechanical disc brakes | |
Brake Levers | Alloy 3 finger with safety power cut-off | |
Brake Rotors | 160mm front & rear | |
Gear Shifters | Shimano NEXUS RapidFire | |
Gear Hub Drive | Shimano NEXUS 7 Speed | |
Chainset | Alloy 44 tooth 175mm | |
Pedals | Alloy with non-slip sandpaper finish | |
Bottom Bracket | Sealed cartridge | |
Chain | KMC anti-rust | |
Tyres | Kenda Kwick Journey 26" x 1.75" puncture protect | |
Inner Tubes | High pressure Presta valve | |
Rims | Alloy double wall 36 hole | |
Spokes | Stainless with brass nipples - 13 gauge front / 14 gauge rear | |
Saddle | Velo plush comfort | |
Seat Post | Alloy dual adjust 350mm | |
Seat Clamp | Alloy with allen key bolt | |
Handlebar | Alloy back-swept 600mm - 31.8 bar bore | |
Stem | Alloy adjustable 100mm | |
Grips | Velo double density Palmwing with lockrings | |
Headset | Alloy semi-integrated | |
Mudguards | Alloy with adjustable stays | |
Rear Carrier | Alloy rear pannier with bungees straps | |
Kickstand | Alloy centre mounted | |
Information | ||
Total Weight | 23.5kgs | |
E-Bike Weight | 20kgs | |
Battery Weight | 3.5kgs | |
Battery Life | 75% after 500 cycles / 70% after 1000 cycles | |
Colour | Matt metallic blue frame with black fork | |
Assembly | 99% - attach pedals, straighten / tighten handlebars | |
Warranty | ||
Battery | 500 cycles (approx. 2 years) | |
Electrics | 1 year | |
Components | 1 year (except wear & tear items) | |
Upgrades Available | ||
Battery | 504wh (14Ah) | |
Display | LCD or TFT | |
Charger | 4Ah fast charger & car adaptor travel charger |
The UK Designed Step 700 Low-Step Electric Bike is a smart, comfortable, and easy-access e-bike designed for everyday riders.
Powered by a smooth 250W front hub brushless motor with 42Nm of torque, it delivers reliable pedal assistance up to the regulated 15.5mph (25km/h).
You can choose between a 374Wh or 460Wh branded battery, offering up to 45 miles of range under average conditions. A 2A smart charger delivers a full recharge in just 4 hours.
The bike features a 5-mode LED display with walk assist, paired with a 12-point magnetic speed sensor for smooth, intuitive control.
Waterproof IP67 quick-connect cables ensure year-round durability. A 540Wh controller with throttle cable option adds extra versatility where legal.
Built around a 18" low-step alloy frame with internal cable routing, it’s suitable for riders with a 28.5"–36.5" inside leg.
An alloy suspension fork with hydraulic lockout helps smooth out uneven roads. The bike rides on Kenda Kwick Journey 700x45c puncture-protected tyres, supported by durable double-wall rims and stainless spokes.
Braking is handled by Shimano mechanical disc brakes with 160mm rotors and motor cut-off levers for added safety.
The Shimano NEXUS 7-speed hub gear system offers reliable, low-maintenance shifting controlled via RapidFire shifters.
Comfort is key, with a Velo plush saddle, adjustable alloy seat post, ergonomic Palmwing grips, and a back-swept handlebar for an upright ride.
Practical finishing touches include full alloy mudguards, a rear pannier rack, kickstand, and adjustable stem. Weighing just 23.5kg in total, the Step 700 is your perfect everyday electric companion.
Features
Electric System
Motor: 250W 36V front hub brushless gear drive
Torque: Powerful 42Nm, speed limited to 15.5mph (25km/h)
Battery Options: 374Wh (11.6Ah) or 460Wh (12.8Ah) with branded cells
Range: Up to 45 miles (72km) based on average conditions
Controller: 540Wh (15Ah) with optional throttle cable
Sensor: 12-point magnetic speed sensor
Display: 5-mode LED with walk assist
Charger: 2A smart charger – approx. 4 hours full charge
Cables: Waterproof IP67 quick connectors
Frame & Fit
Frame Size: 18" – fits riders with 28.5" to 36.5" inside leg
Frame: Low-step alloy city frame with internal cable routing
Fork: Alloy suspension with hydraulic lockout
Gears & Brakes
Gear System: Shimano NEXUS 7-speed hub gear
Shifter: Shimano NEXUS RapidFire
Brakes: Shimano mechanical disc brakes (160mm rotors)
Brake Levers: Alloy 3-finger with safety motor cut-off
Wheels & Tyres
Tyres: Kenda Kwick Journey 400x45c – puncture protect
Rims: Double-wall alloy 36-hole
Spokes: Stainless – 13G front / 14G rear
Inner Tubes: Presta valve high pressure
Comfort & Accessories
Saddle: Velo plush comfort
Handlebar: 600mm alloy, 31.8 bore back-swept design
Stem: 100mm adjustable alloy
Grips: Velo Palmwing lock-on
Seatpost: 350mm dual-adjust alloy
Mudguards: Full alloy with adjustable stays
Rear Carrier: Integrated alloy pannier rack with bungee straps
Kickstand: Alloy centre-mounted
Headset: Semi-integrated alloy
Specifications
Step 26 | ||
Electric System | ||
Motor | 250w 36v front hub brushless gear drive | |
Torque | Powerful 42Nm regulated to 15.5mph | |
Battery | 374Wh (11.6Ah) or 460wh (12.8Ah) 36v with BRANDED cells | |
Range | 40 or 45 miles based on average conditions | |
Controller | 540Wh (15Ah) 36v with throttle cable option | |
Sensor | 12 magnetic point speed sensor | |
Display | 5 mode LED module with walk assist | |
Charger | 2Ah 36v smart charger - 4 hours charge time | |
Cables | Waterproof IP67 with quick connectors | |
Components | ||
Frame Size | 18" - suitable for 28.5" to 36.5" inside leg | |
Frame | Alloy low-step city with internal routed cables | |
Fork | Alloy suspension with hydraulic lockout | |
Brakes | Shimano mechanical disc brakes | |
Brake Levers | Alloy 3 finger with safety power cut-off | |
Brake Rotors | 160mm front & rear | |
Gear Shifters | Shimano NEXUS RapidFire | |
Gear Hub Drive | Shimano NEXUS 7 Speed | |
Chainset | Alloy 44 tooth 175mm | |
Pedals | Alloy with non-slip sandpaper finish | |
Bottom Bracket | Sealed cartridge | |
Chain | KMC anti-rust | |
Tyres | Kenda Kwick Journey 26" x 1.75" puncture protect | |
Inner Tubes | High pressure Presta valve | |
Rims | Alloy double wall 36 hole | |
Spokes | Stainless with brass nipples - 13 gauge front / 14 gauge rear | |
Saddle | Velo plush comfort | |
Seat Post | Alloy dual adjust 350mm | |
Seat Clamp | Alloy with allen key bolt | |
Handlebar | Alloy back-swept 600mm - 31.8 bar bore | |
Stem | Alloy adjustable 100mm | |
Grips | Velo double density Palmwing with lockrings | |
Headset | Alloy semi-integrated | |
Mudguards | Alloy with adjustable stays | |
Rear Carrier | Alloy rear pannier with bungees straps | |
Kickstand | Alloy centre mounted | |
Information | ||
Total Weight | 23.5kgs | |
E-Bike Weight | 20kgs | |
Battery Weight | 3.5kgs | |
Battery Life | 75% after 500 cycles / 70% after 1000 cycles | |
Colour | Matt metallic blue frame with black fork | |
Assembly | 99% - attach pedals, straighten / tighten handlebars | |
Warranty | ||
Battery | 500 cycles (approx. 2 years) | |
Electrics | 1 year | |
Components | 1 year (except wear & tear items) | |
Upgrades Available | ||
Battery | 504wh (14Ah) | |
Display | LCD or TFT | |
Charger | 4Ah fast charger & car adaptor travel charger |
WHY OUR CUSTOMERS CHOOSE US
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Returns
Shop with Confidence at Top Dog Bikes. When you shop with us, you’re covered! Every purchase comes with a warranty, and we offer a 14-day return policy, so you can ride away knowing you’re fully protected. T&Cs apply.
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Our Team of Experts
Our friendly experts are ready to help you find the perfect bike for your needs. With us, you’re in safe hands — from choosing your ride to support after it’s arrived. We’re with you all the way
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Free Delivery
Fast, Free Delivery — No Hidden Costs! Get your new ride delivered straight to your door — fast and free on all orders over £500. Shop from the comfort of home.
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OUR PRICE MATCH PROMISE
At Top Dog Bikes, we’re committed to giving you the best deal possible. With our price match guarantee, you can shop with confidence knowing you’re getting top value. Our goal is simple — to get more people riding! T&Cs apply.
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Flexible Finance Options
Get your new wheels without the stress of paying it all at once! We’ve teamed up with PayPal, Klarna, and the Enjoy Benefits Cycle to Work Scheme to make it simple and affordable to get the products you love.
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Five Star Reviews
Your amazing reviews show our dedication to delivering a first-class experience every time. Our goal is simple — to get it right for you, every step of the way.

Blue Light Card Discounts
Save on Electric Bikes with a Blue Light Card at Top Dog Bikes
Attention all emergency services, NHS, social
care sector, and armed forces personnel! Top Dog Bikes is proud to offer
exclusive discounts on electric bikes for Blue Light Card members.
Here's what you can save:
5% off the full RRP of any bike, e-bike or scooter

ENJOY BENEFITS
If you have your Cycle to Work voucher or collection letter, please send us details here along with your chosen bike, shipping address, and mobile number. Please be aware that the free gifts mentioned are only available for outright purchases, not for those using the Cycle to Work scheme. Discount codes cannot be used with Cycle to Work scheme orders.
WHAT EXACTLY IS CYCLE TO WORK SCHEME?
The cycle to work scheme helps you save money on a new electric bike for your commute. It allows you to spread the cost of the e-bike over several months, with tax-free installments paid through your employer.
FAQ's
Do I need a license to ride an electric bike?
No. In the UK you must be over 14 years old to ride an electric bike however you don’t need a licence, tax or registration.
Are Electric Bikes Road Legal?
EAPC Rules: Electrically Assisted Pedal Cycle
To be road legal in the UK, electric bikes must comply with specific EAPC (Electrically Assisted Pedal Cycle) regulations:
Pedals Required: The bike must have pedals, and the rider must be able to use them to propel the bike.
Speed Limitation: The electric motor must not assist the bike beyond 15.5 mph (25 km/h).
Power Output: The motor's maximum power output must not exceed 250 watts.
Additionally, EAPC-approved e-bikes must include a device that displays either:
The motor's power output or manufacturer.
The battery voltage or maximum speed.
If
an electric bike exceeds the 250-watt power output or the 15.5 mph
speed limit, it cannot be used on UK public roads without obtaining type
approval, insurance, tax, a number plate, and passing an MOT.
Only
e-bikes that meet EAPC regulations can be used on UK public roads
without requiring tax, insurance, or registration. For more information
on EAPC regulations, visit: UK Government Electric Bike Rules.
If
you purchase an e-bike that does not comply with these rules, it can
only be used off-road on private land unless you secure the necessary
type approval, insurance, tax, number plate, and MOT. Please note that
you will be responsible for obtaining these requirements.
What delivery options do you have?
Estimated delivery times can be found on each product page, as they may vary by
brand. Once your order is dispatched, you'll receive tracking
information to monitor the delivery status. If you need your delivery on
a specific date, please email us with your order number, or leave a
note at checkout, and we'll do our best to accommodate your request.
What is our Orders & Payment policy?
I haven't received my order confirmation.
If you didn’t receive an order confirmation email, please check your junk or spam folders, as they can sometimes end up there. If you still can't find it, reach out to us at info@topdogbikes.com. It’s possible there was a typo in your email address, and we can easily fix that.
I’m having trouble at checkout.
We’re sorry to hear you’re experiencing issues. If your debit or credit card is being declined, please contact your bank, as we can’t control payment methods. If your bank has sent you an authorization message, you’ll need to complete that before trying to pay again. If your issue is unrelated to payment, please contact us right away at info@topdogbikes.com or call 01823778189.
What payment methods do you accept?
We accept all credit and debit cards, PayPal & Klarna
Do you offer finance options?
Yes, we have several finance options available:
- PayPal 0% Credit
- Klarna pay in 3
Do you offer a student discount?
Yes, we provide a £70 discount on your entire order. Please email us your student ID to receive your discount code.
How do I cancel my order?
To cancel your order, please contact us immediately at info@topdogbikes.com
or call 01823778189. If your order has already been dispatched, there
may be additional fees. Please include your order number in your
message. If it hasn't shipped yet, we can usually stop the shipment and
issue a refund. Note that returned products must be in ‘as new’
condition, with all components and original packaging included, and
there will be a charge for the return.
What is your return policy?
We offer a 30-day return policy. Items must be in the same condition, unworn or unused, with tags and original packaging. Contact us at info@dsumerch.com to initiate a return and receive further instructions.
How long does delivery take?
Once your order is placed and in stock, it will be dispatched within 5 working days. You’ll receive tracking details via email within 24 hours of dispatch.
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CLAUD BUTLER Ridge 1.0 Electric Mountain Bike Titanium Large 19" - Top Speed 15.5mph | 40mi Range | 32Nm Torque | 250W Power
Regular price £1,399.99 GBPRegular priceUnit price / perSold out
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