ENGWE M20 Dual Suspension Electric Bike - Top Speed 28mph | 94mi Range | 55Nm Torque | 1000W Power
ENGWE M20 Dual Suspension Electric Bike - Top Speed 28mph | 94mi Range | 55Nm Torque | 1000W Power
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DELIVERY & SHIPPING
DELIVERY & SHIPPING
Order Confirmation:
Upon placing your order with TopDogBikes, we will pre-authorize your card to verify payment, but your card will not be charged until we confirm product availability. We will promptly check with our supplier to ensure that your chosen item is ready for immediate shipment. Once confirmed, your payment will be processed, and your order will be dispatched. If there is any delay, such as an item being on backorder, we will cancel the pre-authorization and notify you accordingly.
Order Delivery:
For items currently in stock, your card will be charged, and your order will be dispatched within 5 working days. You will receive tracking details via email within 24 hours of dispatch. If you do not receive tracking information within 6 working days, please contact us at info@topdogbikes.com for assistance.
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(Shipping time may vary slightly depending on circumstances)
Our Couriers: We use reputable couriers such as DPD, UK Mail, DHL, FedEx, and UPS to ensure secure and timely deliveries.
Free UK Mainland Delivery:
Orders over £500.00 qualify for free delivery to mainland UK. Deliveries to offshore islands (e.g., Isle of Wight, Northern Ireland) will incur shipping costs calculated as per the E-Bike manufacturer's delivery policy, minus the mainland delivery cost.
Damages:
Please inspect all items upon delivery. We strongly recommend refusing delivery of any damaged items. In case you discover any damage, please send clear photos to info@topdogbike.com to facilitate an insurance claim.
Shipping Damage Claims:
Inspect your products immediately upon receipt. Claims for shipping damage cannot be accepted beyond 14 days from receipt. Please note any damage on the Bill of Lading and document it with photographs, including dates. Retain all packaging and paperwork until the inspection process is complete.
Cancellations & Refunds:
Orders cancelled after 48 hours may be subject to additional fees. If your order has already been dispatched, you are responsible for return shipping costs. Refunds will be issued only to the original payment method.
Cooling Off Period:
You have a 14-day cooling-off period for purchases made without physically seeing the product, unless the item is bespoke or made to measure. For more details on cooling-off periods, please refer to Citizens Advice.
UK ELECTRIC VEHICLE LEGAL GUIDE
UK ELECTRIC VEHICLE LEGAL GUIDE
Legal Notice: E-Bike and E-Scooter Use in the UK
We appreciate you considering purchasing an e-bike or e-scooter from Top Dog Bikes. It is important to be aware of the legal requirements in the UK to ensure both safety and compliance with the law.
E-Bikes (Electrically Assisted Pedal Cycles, or EAPCs)
Key Legal Points:
Classification as an EAPC:
- The bike must have pedals that can be used to propel it.
- The motor must not exceed a maximum power output of 250 watts.
- The motor should not provide assistance once the bike reaches 15.5 mph (25 km/h).
Riding Requirements:
- Riders must be at least 14 years old.
- No license, insurance, or vehicle tax is required.
Where You Can Ride:
- EAPCs are permitted on public roads, cycle paths, and any area where regular bicycles are allowed.
- They cannot be used on pavements or pedestrian-only zones.
EAPC Identification:
Your e-bike must display either the manufacturer's name and power output or a sticker showing compliance with EAPC regulations.
E-Scooters
Key Legal Points:
Privately Owned E-Scooters:
- It is illegal to use privately owned e-scooters on public roads, pavements, cycle lanes, or pedestrian areas.
- They may only be used on private land with the landowner's permission.
Rental E-Scooters:
The UK government is running e-scooter rental trials in select locations.
- Riders must: Be at least 16 years old.
- Hold a provisional driving licence.
- Follow local regulations on where e-scooters can be ridden (typically cycle lanes and roads).
- Rental e-scooters are insured by the operator.
Helmets and Safety:
- While wearing a helmet is recommended, it is not a legal requirement.
- Riders must adhere to local speed limits and safety guidelines.
Penalties for Non-Compliance
Using a privately owned e-scooter in restricted areas or riding an e-bike that does not meet EAPC standards may result in:
- Fixed penalty notices.
- Points added to your driving licence.
- Fines for operating an uninsured or unlicensed vehicle.
Future Developments
The UK government is currently considering updates to legislation regarding e-scooters and other personal electric transport devices. We recommend staying informed about any changes that could affect your ability to ride legally.
Stay Informed and Ride Safely
We are committed to ensuring you can fully enjoy your e-bike or e-scooter purchase while remaining compliant with UK laws. If you have any questions or need further clarification, please do not hesitate to contact us.
Disclaimer: This notice is for general informational purposes only and does not constitute legal advice. Laws and regulations may vary by location, and it is your responsibility to ensure compliance with all applicable laws.
CONTACT US
Phone: 01823 778 189
Email: info@topdogbikes.com
For any questions, feel free to reach out to us. Top Dog Bikes guarantees a response to all inquiries or special requests within 24 hours.
Phone and Live Chat Support:
Available Monday to Sunday: 8 AM - 8 PM (UK time).
The Engwe M20 is a powerful long-range fat tyre electric bike that combines the look of a motorcycle with impressive performance. It’s equipped with a 1000W hub motor, dual suspension, and can reach speeds of up to 28MPH, making it ideal for all kinds of adventures.
Legal Info
The Engwe M20 e-Bike has a motor output exceeding 250W and speed assistance surpassing 15.5mph. As a result, it cannot be used on public roads unless you first obtain type approval, insurance, tax, display a number plate, and undergo an MOT. In the UK, only e-Bikes that meet the EAPC Regulations, as outlined here: http://www.gov.uk/electric-bikes-rules, are permitted. If you purchase this e-Bike, it may only be used off-road on private land unless you acquire type approval, insurance, tax, a number plate, and an MOT. For clarity, you will be responsible for obtaining the necessary type approval, insurance, tax, registration, and MOT. If you are purchasing the e-Bike from outside the UK, you are responsible for ensuring compliance with the relevant laws and regulations in your jurisdiction and where you intend to use the e-Bike.
What's in the Box?
Size
Rider Height: 5.0 (ft) -6.8 (ft)
Payload Capacity: 120KG (264lbs)
Package Dimensions (LWH): 140*33*87CM

Specifications
Powerful Motor Performance: Conquer Any Terrain
With a 750W brushless motor, peaking at 1000W and delivering 55Nm of torque, the M20 ensures smooth acceleration and easy hill climbing, even on challenging terrains.
Extended Battery Range: Ride Longer, Worry Less
The M20 features a 48V 13Ah dual battery that offers an impressive range of up to 94 miles (151km) in pedal assist mode. This means you can enjoy longer rides without constantly worrying about recharging.
All-Terrain Fat Tyres: Stability and Confidence
The 20" x 4.0" triple-layer fat tyres are crafted from durable materials, providing exceptional traction and stability on any surface—whether you're riding on sand, gravel, or dirt.
Full Suspension System: Smooth and Safe Rides
With front hydraulic and rear air shocks, the M20’s dual suspension system smoothly absorbs bumps, giving you a comfortable and controlled ride, even on rugged trails.




























The Engwe M20 is a powerful long-range fat tyre electric bike that combines the look of a motorcycle with impressive performance. It’s equipped with a 1000W hub motor, dual suspension, and can reach speeds of up to 28MPH, making it ideal for all kinds of adventures.
Legal Info
The Engwe M20 e-Bike has a motor output exceeding 250W and speed assistance surpassing 15.5mph. As a result, it cannot be used on public roads unless you first obtain type approval, insurance, tax, display a number plate, and undergo an MOT. In the UK, only e-Bikes that meet the EAPC Regulations, as outlined here: http://www.gov.uk/electric-bikes-rules, are permitted. If you purchase this e-Bike, it may only be used off-road on private land unless you acquire type approval, insurance, tax, a number plate, and an MOT. For clarity, you will be responsible for obtaining the necessary type approval, insurance, tax, registration, and MOT. If you are purchasing the e-Bike from outside the UK, you are responsible for ensuring compliance with the relevant laws and regulations in your jurisdiction and where you intend to use the e-Bike.
What's in the Box?
Size
Rider Height: 5.0 (ft) -6.8 (ft)
Payload Capacity: 120KG (264lbs)
Package Dimensions (LWH): 140*33*87CM

Specifications
Powerful Motor Performance: Conquer Any Terrain
With a 750W brushless motor, peaking at 1000W and delivering 55Nm of torque, the M20 ensures smooth acceleration and easy hill climbing, even on challenging terrains.
Extended Battery Range: Ride Longer, Worry Less
The M20 features a 48V 13Ah dual battery that offers an impressive range of up to 94 miles (151km) in pedal assist mode. This means you can enjoy longer rides without constantly worrying about recharging.
All-Terrain Fat Tyres: Stability and Confidence
The 20" x 4.0" triple-layer fat tyres are crafted from durable materials, providing exceptional traction and stability on any surface—whether you're riding on sand, gravel, or dirt.
Full Suspension System: Smooth and Safe Rides
With front hydraulic and rear air shocks, the M20’s dual suspension system smoothly absorbs bumps, giving you a comfortable and controlled ride, even on rugged trails.
The Engwe M20 is a powerful long-range fat tyre electric bike that combines the look of a motorcycle with impressive performance. It’s equipped with a 1000W hub motor, dual suspension, and can reach speeds of up to 28MPH, making it ideal for all kinds of adventures.
Legal Info
The Engwe M20 e-Bike has a motor output exceeding 250W and speed assistance surpassing 15.5mph. As a result, it cannot be used on public roads unless you first obtain type approval, insurance, tax, display a number plate, and undergo an MOT. In the UK, only e-Bikes that meet the EAPC Regulations, as outlined here: http://www.gov.uk/electric-bikes-rules, are permitted. If you purchase this e-Bike, it may only be used off-road on private land unless you acquire type approval, insurance, tax, a number plate, and an MOT. For clarity, you will be responsible for obtaining the necessary type approval, insurance, tax, registration, and MOT. If you are purchasing the e-Bike from outside the UK, you are responsible for ensuring compliance with the relevant laws and regulations in your jurisdiction and where you intend to use the e-Bike.
What's in the Box?
Size
Rider Height: 5.0 (ft) -6.8 (ft)
Payload Capacity: 120KG (264lbs)
Package Dimensions (LWH): 140*33*87CM

Specifications
Powerful Motor Performance: Conquer Any Terrain
With a 750W brushless motor, peaking at 1000W and delivering 55Nm of torque, the M20 ensures smooth acceleration and easy hill climbing, even on challenging terrains.
Extended Battery Range: Ride Longer, Worry Less
The M20 features a 48V 13Ah dual battery that offers an impressive range of up to 94 miles (151km) in pedal assist mode. This means you can enjoy longer rides without constantly worrying about recharging.
All-Terrain Fat Tyres: Stability and Confidence
The 20" x 4.0" triple-layer fat tyres are crafted from durable materials, providing exceptional traction and stability on any surface—whether you're riding on sand, gravel, or dirt.
Full Suspension System: Smooth and Safe Rides
With front hydraulic and rear air shocks, the M20’s dual suspension system smoothly absorbs bumps, giving you a comfortable and controlled ride, even on rugged trails.
4.3
ENGWE M20 Dual Suspension Electric Bike - Top Speed 28mph | 94mi Range | 55Nm Torque | 1000W Power Review Summary
4.3
What people like
Pros
- Powerful Motor: Many reviewers appreciate the bike's 1000W motor, providing ample power for uphill climbs and off-road riding.
- Long Battery Life: The dual battery system offering a combined range of up to 150km is frequently praised for enabling longer rides without recharging.
- Dual Suspension: Reviewers often mention the comfortable ride provided by the front and rear suspension, especially on rough terrain.
- Large Tires: The fat tires are highlighted for their ability to handle various surfaces, including sand, snow, and mud, while also providing good traction.
- Sturdy Frame: The bike's solid build quality and durable frame are often noted as positive aspects.
- Good Value: Many reviewers consider the bike to be a good value for its price, considering its features and performance.
- Hydraulic Brakes: Reliable and effective hydraulic disc brakes are often mentioned favorably in reviews.
- Easy Assembly: Some reviewers appreciate the relatively straightforward assembly process.
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Blue Light Card Discounts
Save on Electric Bikes with a Blue Light Card at Top Dog Bikes
Attention all emergency services, NHS, social
care sector, and armed forces personnel! Top Dog Bikes is proud to offer
exclusive discounts on electric bikes for Blue Light Card members.
Here's what you can save:
5% off the full RRP of any bike, e-bike or scooter

ENJOY BENEFITS
If you have your Cycle to Work voucher or collection letter, please send us details here along with your chosen bike, shipping address, and mobile number. Please be aware that the free gifts mentioned are only available for outright purchases, not for those using the Cycle to Work scheme. Discount codes cannot be used with Cycle to Work scheme orders.
WHAT EXACTLY IS CYCLE TO WORK SCHEME?
The cycle to work scheme helps you save money on a new electric bike for your commute. It allows you to spread the cost of the e-bike over several months, with tax-free installments paid through your employer.
FAQ's
Do I need a license to ride an electric bike?
No. In the UK you must be over 14 years old to ride an electric bike however you don’t need a licence, tax or registration.
Are Electric Bikes Road Legal?
EAPC Rules: Electrically Assisted Pedal Cycle
To be road legal in the UK, electric bikes must comply with specific EAPC (Electrically Assisted Pedal Cycle) regulations:
Pedals Required: The bike must have pedals, and the rider must be able to use them to propel the bike.
Speed Limitation: The electric motor must not assist the bike beyond 15.5 mph (25 km/h).
Power Output: The motor's maximum power output must not exceed 250 watts.
Additionally, EAPC-approved e-bikes must include a device that displays either:
The motor's power output or manufacturer.
The battery voltage or maximum speed.
If
an electric bike exceeds the 250-watt power output or the 15.5 mph
speed limit, it cannot be used on UK public roads without obtaining type
approval, insurance, tax, a number plate, and passing an MOT.
Only
e-bikes that meet EAPC regulations can be used on UK public roads
without requiring tax, insurance, or registration. For more information
on EAPC regulations, visit: UK Government Electric Bike Rules.
If
you purchase an e-bike that does not comply with these rules, it can
only be used off-road on private land unless you secure the necessary
type approval, insurance, tax, number plate, and MOT. Please note that
you will be responsible for obtaining these requirements.
What delivery options do you have?
Estimated delivery times can be found on each product page, as they may vary by
brand. Once your order is dispatched, you'll receive tracking
information to monitor the delivery status. If you need your delivery on
a specific date, please email us with your order number, or leave a
note at checkout, and we'll do our best to accommodate your request.
What is our Orders & Payment policy?
I haven't received my order confirmation.
If you didn’t receive an order confirmation email, please check your junk or spam folders, as they can sometimes end up there. If you still can't find it, reach out to us at info@topdogbikes.com. It’s possible there was a typo in your email address, and we can easily fix that.
I’m having trouble at checkout.
We’re sorry to hear you’re experiencing issues. If your debit or credit card is being declined, please contact your bank, as we can’t control payment methods. If your bank has sent you an authorization message, you’ll need to complete that before trying to pay again. If your issue is unrelated to payment, please contact us right away at info@topdogbikes.com or call 01823778189.
What payment methods do you accept?
We accept all credit and debit cards, PayPal & Klarna
Do you offer finance options?
Yes, we have several finance options available:
- PayPal 0% Credit
- Klarna pay in 3
Do you offer a student discount?
Yes, we provide a £70 discount on your entire order. Please email us your student ID to receive your discount code.
How do I cancel my order?
To cancel your order, please contact us immediately at info@topdogbikes.com
or call 01823778189. If your order has already been dispatched, there
may be additional fees. Please include your order number in your
message. If it hasn't shipped yet, we can usually stop the shipment and
issue a refund. Note that returned products must be in ‘as new’
condition, with all components and original packaging included, and
there will be a charge for the return.
What is your return policy?
We offer a 30-day return policy. Items must be in the same condition, unworn or unused, with tags and original packaging. Contact us at info@dsumerch.com to initiate a return and receive further instructions.
How long does delivery take?
Once your order is placed and in stock, it will be dispatched within 5 working days. You’ll receive tracking details via email within 24 hours of dispatch.