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  • Returns

    Shop with Confidence at Top Dog Bikes. When you shop with us, you’re covered! Every purchase comes with a warranty, and we offer a 14-day return policy, so you can ride away knowing you’re fully protected. T&Cs apply.

  • Our Team of Experts

    Our friendly experts are ready to help you find the perfect bike for your needs. With us, you’re in safe hands — from choosing your ride to support after it’s arrived. We’re with you all the way

  • Free Delivery

    Fast, Free Delivery — No Hidden Costs! Get your new ride delivered straight to your door — fast and free on all orders over £500. Shop from the comfort of home.

  • OUR PRICE MATCH PROMISE

    At Top Dog Bikes, we’re committed to giving you the best deal possible. With our price match guarantee, you can shop with confidence knowing you’re getting top value. Our goal is simple — to get more people riding! T&Cs apply.

  • Flexible Finance Options

    Get your new wheels without the stress of paying it all at once! We’ve teamed up with PayPal, Klarna, and the Enjoy Benefits Cycle to Work Scheme to make it simple and affordable to get the products you love.

  • Five Star Reviews

    Your amazing reviews show our dedication to delivering a first-class experience every time. Our goal is simple — to get it right for you, every step of the way.

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Blue Light Card Discounts

Save on Electric Bikes with a Blue Light Card at Top Dog Bikes

Attention all emergency services, NHS, social
care sector, and armed forces personnel! Top Dog Bikes is proud to offer
exclusive discounts on electric bikes for Blue Light Card members.

Here's what you can save:
5% off the full RRP of any bike, e-bike or scooter

ENJOY BENEFITS

If you have your Cycle to Work voucher or collection letter, please send us details here along with your chosen bike, shipping address, and mobile number. Please be aware that the free gifts mentioned are only available for outright purchases, not for those using the Cycle to Work scheme. Discount codes cannot be used with Cycle to Work scheme orders.

WHAT EXACTLY IS CYCLE TO WORK SCHEME?

The cycle to work scheme helps you save money on a new electric bike for your commute. It allows you to spread the cost of the e-bike over several months, with tax-free installments paid through your employer.

Featured Electric Bikes

Browse our featured selection of standout premium e-bikes! Shop now and enjoy free UK Mainland shipping on orders over £500. Take advantage of this offer today!

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FAQ's

Do I need a license to ride an electric bike ?

Do I need a licence to ride an electric bike?

No. In the UK you must be over 14 years old to ride an electric bike however you don’t need a licence, tax or registration.

Are Electric Bikes Road Legal?

EAPC Rules: Electrically Assisted Pedal Cycle

To be road legal in the UK, electric bikes must comply with specific EAPC (Electrically Assisted Pedal Cycle) regulations:

Pedals Required: The bike must have pedals, and the rider must be able to use them to propel the bike.

Speed Limitation: The electric motor must not assist the bike beyond 15.5 mph (25 km/h).

Power Output: The motor's maximum power output must not exceed 250 watts.

Additionally, EAPC-approved e-bikes must include a device that displays either:

The motor's power output or manufacturer.

The battery voltage or maximum speed.

If an electric bike exceeds the 250-watt power output or the 15.5 mph speed limit, it cannot be used on UK public roads without obtaining type approval, insurance, tax, a number plate, and passing an MOT.

Only e-bikes that meet EAPC regulations can be used on UK public roads without requiring tax, insurance, or registration. For more information on EAPC regulations, visit: UK Government Electric Bike Rules.

If you purchase an e-bike that does not comply with these rules, it can only be used off-road on private land unless you secure the necessary type approval, insurance, tax, number plate, and MOT. Please note that you will be responsible for obtaining these requirements.

What delivery options do you have?

How long will delivery take?

Estimated delivery times can be found on each product page, as they may vary by brand. Once your order is dispatched, you'll receive tracking information to monitor the delivery status. If you need your delivery on a specific date, please email us with your order number, or leave a note at checkout, and we'll do our best to accommodate your request.

How much do you charge for home delivery?

Standard delivery on orders over £500 are free for all mainland UK addresses. If you're located off the mainland, please get in touch for a delivery quote.

What is your Orders & Payment policy?

Do you accept Cycle to Work vouchers?
Yes, we accept all Cycle to Work schemes. To complete your purchase, please email your certificate or Letter of Collection to info@topdogbikes.com, along with details of the bike and accessories you’d like, your shipping address, and your mobile number.

I haven't received my order confirmation.
If you didn’t receive an order confirmation email, please check your junk or spam folders, as they can sometimes end up there. If you still can't find it, reach out to us at info@topdogbikes.com. It’s possible there was a typo in your email address, and we can easily fix that.

I’m having trouble at checkout.
We’re sorry to hear you’re experiencing issues. If your debit or credit card is being declined, please contact your bank, as we can’t control payment methods. If your bank has sent you an authorization message, you’ll need to complete that before trying to pay again. If your issue is unrelated to payment, please contact us right away at info@topdogbikes.com or call 01823778189.

What payment methods do you accept?
We accept all credit and debit cards, PayPal Klarna and Bitcoin.

Do you offer finance options?
Yes, we have several finance options available:

  • PayPal 0% Credit
  • Klarna Pay in 3 monthly installments

Do you offer a student discount?
Yes, we provide a £70 discount on your entire order. Please email us your student ID to receive your discount code.

How do I cancel my order?
To cancel your order, please contact us immediately at info@topdogbikes.com or call 01823778189. If your order has already been dispatched, there may be additional fees. Please include your order number in your message. If it hasn't shipped yet, we can usually stop the shipment and issue a refund. Note that returned products must be in ‘as new’ condition, with all components and original packaging included, and there will be a charge for the return.

Feel free to adjust any specific details!

What is your return policy?

We offer a 14-day return policy. Items must be in the same condition, unworn or unused, with tags and original packaging. Contact us at info@topdogbikes.com to initiate a return and receive further instructions.

How long does delivery take?

Once your order is placed and in stock, it will be dispatched within 5 working days. You’ll receive tracking details via email within 24 hours of dispatch.