An electric bike (e-Bike) is a bicycle fitted with a motor and battery that assist your pedalling. This makes climbing hills, commuting, or riding longer distances easier and less tiring.

We only offer shipping within the United Kingdom. Our business days are Monday through Sunday

Do I need a licence to ride an electric bike?

No. In the UK you must be over 14 years old to ride an electric bike however you don’t need a licence, tax or registration.

Are Electric Bikes Road Legal?

EAPC Rules: Electrically Assisted Pedal Cycle

To be road legal in the UK, electric bikes must comply with specific EAPC (Electrically Assisted Pedal Cycle) regulations:

Pedals Required: The bike must have pedals, and the rider must be able to use them to propel the bike.

Speed Limitation: The electric motor must not assist the bike beyond 15.5 mph (25 km/h).

Power Output: The motor's maximum power output must not exceed 250 watts.

Additionally, EAPC-approved e-bikes must include a device that displays either:

The motor's power output or manufacturer.

The battery voltage or maximum speed.

If an electric bike exceeds the 250-watt power output or the 15.5 mph speed limit, it cannot be used on UK public roads without obtaining type approval, insurance, tax, a number plate, and passing an MOT.

Only e-bikes that meet EAPC regulations can be used on UK public roads without requiring tax, insurance, or registration. For more information on EAPC regulations, visit: UK Government Electric Bike Rules.

If you purchase an e-bike that does not comply with these rules, it can only be used off-road on private land unless you secure the necessary type approval, insurance, tax, number plate, and MOT. Please note that you will be responsible for obtaining these requirements.

UK-legal e-Bikes provide assistance up to 15.5mph (25km/h). After this, the motor cuts out, though you can pedal faster if you wish. Bikes with more than 250W of motor power or assistance beyond 15.5mph fall under moped/motorcycle regulations.

It comes down to how the bike measures your pedaling and translates it into motor assistance. Let’s break it down clearly.

What is a Tannus Armour Tyre insert?

We accept a variety of payment methods, including American Express, Bitcoin, Apple Pay, Google Pay, MasterCard, PayPal, Shop Pay, and Visa.

Wisper's full throttle E-Bikes that will power our bikes up to 15.5mph without pedalling.

Yes, your financial information is secure. All online purchases are made on an SSL-secured website. Once you place an order, your details are encrypted and securely forwarded to the credit card company for final clearance. We do not store your credit card information on our systems.

How long will delivery take?

Estimated delivery times can be found on each product page, as they may vary by brand. Once your order is dispatched, you'll receive tracking information to monitor the delivery status. If you need your delivery on a specific date, please email us with your order number, or leave a note at checkout, and we'll do our best to accommodate your request.

Standard delivery on orders over £500 are free for all mainland UK addresses. For orders under £500, the shipping cost is £20. For more information, please refer to our Shipping Policy.

If you're located off the mainland, please get in touch for a delivery quote.

Range depends on the battery size, assistance level, terrain, rider weight, and riding style. On average, most e-Bikes achieve 50–100km per charge.

Charging typically takes 3–5 hours, depending on battery capacity and charger type.

Torque vs. Power: Understanding the Difference Between Power and Torque

If you follow the automotive industry, you're likely familiar with the terms power and torque.
These are both critical elements of an engine’s performance, and
understanding the difference between them can be challenging. This guide
aims to clarify the distinction between power and torque, especially in
the context of electric bicycles, or e-bikes, where you may hear the
terms e-bike torque vs. watts.

What is Torque?

Torque refers to the rotational force applied to an object, often
related to a rotating shaft or wheel. Essentially, torque is the force
that causes an object to rotate around its axis. It is a vector, meaning
it has both magnitude and direction.

In mechanical systems like engines and electric motors, torque is
crucial. In an engine, for example, torque is the twisting force applied
to the crankshaft, which ultimately drives the wheels of a vehicle.
High torque is necessary for tasks such as accelerating, climbing hills,
and lifting heavy objects.

What is Power?

Power is the rate at which work is done or energy is transferred. In
other words, power measures how quickly energy is consumed or produced.
The higher the power, the faster work or energy is transferred.

In the International System of Units (SI), power is measured in watts
(W), which equals one joule per second. In the automotive world,
horsepower is commonly used to measure power output. When comparing
torque vs. power, people often refer to torque vs. horsepower.

Torque vs. Power: Key Differences

1. 
   Representation
   
   
   Horsepower: Horsepower measures the total power output
   of an engine, incorporating both force (torque) and speed. It is related
   to maintaining high speeds or achieving quick acceleration.
   
   Torque: Torque reflects the engine's ability to do work, particularly for tasks that involve twisting or rotation.
   
   
2. 
   Units of Measurement
   
   
   Horsepower: Horsepower (hp) is used to measure power or the rate at which work is done, often referring to an engine’s output.
   
   Torque: Torque is typically measured in pound-feet (lb-ft) or Newton-meters (Nm).
   
   
3. 
   Load Capacity
   
   Engines with more horsepower (power) can accelerate faster and reach
   higher speeds but may struggle with heavy loads. Conversely, a vehicle
   with higher torque can carry heavier loads, though it may accelerate
   more slowly.
   
   

Power and Torque in Electric Bikes: E-bike Torque vs. Watts

When it comes to electric bikes (e-bikes), torque
and power still play significant roles, but there are some differences
compared to traditional internal combustion vehicles. Let’s break down e-bike torque vs. watts.

Definition

Torque: On an e-bike, torque refers to the rotational
force produced by the electric motor, which helps accelerate from a
standstill, climb hills, and overcome resistance.

Power (Watts): Power in an e-bike is the rate at which
work is done or energy is transferred, and is the product of motor
torque and rotational speed (RPM).

Importance

Torque: High torque is crucial for strong acceleration, especially when starting from a stop or climbing inclines.

Power (Watts): Power determines how fast an e-bike can
maintain high speeds on flat terrain, indicating how quickly it can
reach and sustain a given speed.

Measurement

Torque: E-bike torque is measured in Newton meters (Nm) and is often one of the key specifications listed by manufacturers.

Power (Watts): E-bike power is typically measured in watts (W) or kilowatts (kW), and represents the motor's total power output.

Engwe E-bike Power and Torque

Engwe offers a range of e-bikes with different power and torque ratings. Most of Engwe’s models, such as the P275 Pro, E26, L20, Engine X, T14, and P26, feature a 250W motor, which meets UK electric bike standards. The torque ratings of these e-bikes vary, ranging from 25Nm to 70Nm, with many models offering 55Nm, 65Nm, and 70Nm
options. These torque figures contribute to excellent performance,
acceleration, and efficiency, making Engwe bikes ideal for daily
commutes or fitness.

Conclusion

Power and torque are essential in understanding the performance of
any engine or motor. Torque is the twisting force that drives the work,
while power measures the total energy output, combining force and speed.
In electric bikes, both power and torque are critical for overall
performance, acceleration, and efficiency.

When choosing an e-bike, it's important to consider both torque and
power specifications to find the right model for your riding preferences
and intended use. With the right balance of torque and power, an e-bike
can provide a smooth, efficient, and enjoyable riding experience.

Your e-Bike will still function as a normal bicycle. You can continue riding without power, though it will require more effort. This makes it a reliable backup option if you run out of charge.

Which Electric Bike is Right for You?

Electric bikes (e-bikes) have transformed cycling by offering a motorized boost to riders. Two common types of e-bikes are Pedelecs and S-Pedelecs,
each offering different speeds, legal requirements, and riding
experiences. In this guide, we’ll explore the differences between these
two options to help you choose the right one for your needs.

What is a Pedelec?

A Pedelec
(short for "pedal electric cycle") is an e-bike designed to assist your
pedaling. The motor activates as you begin pedaling and provides
varying levels of assistance depending on how much effort you put in.
The harder you pedal, the more help you receive from the motor, and when
you stop pedaling, the motor stops as well.

Key Characteristics of a Pedelec:

• 
  Speed Limit: Pedelecs are usually
  capped at around 15.5 mph (25 km/h) in many countries. Their purpose is
  to assist rather than replace pedaling.
• 
  Legal Status: Pedelecs are
  typically considered regular bicycles in most areas, meaning they don’t
  require special permits or licenses. However, they must comply with
  certain regulations, such as speed limits.
• 
  No Throttle: These bikes don't have a throttle; motor assistance is entirely based on pedaling input.
• 
  Riding Experience: Riding a
  Pedelec feels like riding a traditional bicycle, but with added electric
  assistance, making it perfect for longer rides or tackling hills.

What is an S-Pedelec?

An S-Pedelec
(or "speed Pedelec") is a more powerful version of the Pedelec,
designed for higher speeds and longer commutes. These bikes typically
offer more electric assistance, including a throttle for extra control.

Key Characteristics of an S-Pedelec:

• 
  Higher Speed: S-Pedelecs can exceed 28 mph (45 km/h), making them suitable for faster-paced riding and longer commutes.
• 
  Legal Considerations: Unlike
  Pedelecs, S-Pedelecs may be subject to additional legal requirements,
  such as registration, insurance, and special permits, depending on local
  laws.
• 
  Throttle Option: Many S-Pedelecs
  come with a throttle, allowing you to accelerate without pedaling, which
  can be useful for quick starts or maintaining high speeds.
• 
  Riding Experience: The riding
  experience is similar to that of a motorcycle or scooter, with higher
  speeds and faster acceleration, ideal for those who prefer a more
  powerful ride.

Choosing Between Pedelec and S-Pedelec

Your choice between a Pedelec and an S-Pedelec
depends on your preferences, intended use, and local regulations. Here
are some factors to consider:

• 
  Speed and Commute Length: If you
  need a fast and efficient option for longer commutes, an S-Pedelec may
  be a better fit. If you prefer a more leisurely pace and shorter trips, a
  Pedelec might be all you need.
• 
  Legal Requirements: S-Pedelecs
  are subject to more regulations, so it's important to research your
  local laws and be prepared to meet any necessary requirements.
• 
  Riding Experience: Consider
  whether you want a bike that feels like a traditional bicycle with added
  support (Pedelec) or one that offers higher speeds and throttle control
  (S-Pedelec) for a more motorcycle-like experience.
• 
  Budget: S-Pedelecs tend to cost more due to their additional power and features, so make sure to factor in your budget when deciding.

In conclusion, Pedelecs and S-Pedelecs offer
distinct riding experiences tailored to different needs. Your choice
should align with your intended use, local regulations, and personal
preferences. No matter which option you select, both Pedelecs and
S-Pedelecs provide a fun, eco-friendly way to explore the world around
you with the added benefit of electric assistance. Happy riding!

Yes. Most e-Bikes are water-resistant and safe to ride in wet weather. Avoid submerging the bike in water, and dry it off after use to prolong its life.

Maintenance is similar to a standard bicycle: check tyre pressures, lubricate the chain, and keep brakes in good condition. You should also keep the battery contacts clean and ensure software/firmware updates are applied when needed. 

We aim to ship orders within 48 hours (Monday to Saturday). If you haven’t received your order within 5 days of receiving your shipping confirmation, please contact us at info@topdogbikes.com with your full name and order number.

If you need to update your address or any other information, please email us at info@topdogbikes.com, or contact us here, and we will assist you in making the changes.

Please inspect your order upon receipt. If you receive a defective or damaged item or the wrong product, contact us immediately so we can assess the issue and resolve it. For more details, please refer to our Refund and Return Policy. 

All our Bikes come with a manufacturer’s warranty covering the frame, motor, and battery for a set period. Some manufacturers offer an extended warranty up to 2 years.

Engwe's Extended Warranty

Do you accept Cycle to Work vouchers?
Yes, we accept all Cycle to Work schemes. To complete your purchase, please email your certificate or Letter of Collection to info@topdogbikes.com, along with details of the bike and accessories you’d like, your shipping address, and your mobile number.

I haven't received my order confirmation.
If you didn’t receive an order confirmation email, please check your junk or spam folders, as they can sometimes end up there. If you still can't find it, reach out to us at info@topdogbikes.com. It’s possible there was a typo in your email address, and we can easily fix that.

I’m having trouble at checkout.
We’re sorry to hear you’re experiencing issues. If your debit or credit card is being declined, please contact your bank, as we can’t control payment methods. If your bank has sent you an authorization message, you’ll need to complete that before trying to pay again. If your issue is unrelated to payment, please contact us right away at info@topdogbikes.com or call 01823778189.

What payment methods do you accept?
We accept all credit and debit cards, PayPal Klarna and Bitcoin.

Do you offer finance options?
Yes, we have several finance options available:

• PayPal 0% Credit
• Klarna Pay in 3 monthly installments

Do you offer a student discount?
Yes, we provide a £70 discount on your entire order. Please email us your student ID to receive your discount code.

How do I cancel my order?
To cancel your order, please contact us immediately at info@topdogbikes.com or call 01823778189. If your order has already been dispatched, there may be additional fees. Please include your order number in your message. If it hasn't shipped yet, we can usually stop the shipment and issue a refund. Note that returned products must be in ‘as new’ condition, with all components and original packaging included, and there will be a charge for the return.

Feel free to adjust any specific details!

We offer a 14-day return policy. Items must be in the same condition, unworn or unused, with tags and original packaging. Contact us at info@topdogbikes.com to initiate a return and receive further instructions.

We do accept exchanges and they follow the same conditions as returns:The item must have been sold on our online store.
The item shouldn’t have been used in any way.
The item should be in its original packaging with all the tags etc.
The return or exchange request is made within 14 days of delivery.
To request an exchange, please submit your request via the Contact Us form. A member of our support staff shall respond as soon as possible.

Once your order is placed and in stock, it will be dispatched within 5 working days. You’ll receive tracking details via email within 24 hours of dispatch.

We do not have a physical Shop, we are online only. Our company address, is our offices only.